ConsultantAug 28, 20213 minLessons Learned from Deploying 5S in the Service IndustryCustomer satisfaction is at the core of the service business, with service delivery being one of the critical factors influencing guests'...
ConsultantAug 23, 20213 minIdentifying Non-Value Added ActivitiesIn this article, we explain the differences between value added activities and no-value added activities. We explore the 10 types of...
ConsultantAug 23, 20219 minHow to Perform Kaizen Event"Kaizen" is a Japanese word that means :change for better". In other words, Kaizen refers to activities that cause continuous...
